Privacy Policy

Date Protection Act 1998

The data controller is A1 Specs Limited. Our registration number with the Information Commissioner is Z1451408

The information we collect and how we use it

When you register with our service, we need to know your name, sex, date of birth, postal address, email address and a telephone contact number. When you place an order we will need to know the details of your latest optical prescription, based on an eye test carried out in the previous 2 years.

We gather this information to be able to process your registration and orders and to despatch goods ordered to you. The information you provide us is only used by us or any sub-contractors we may utilise to make up orders.

We may also wish to use your email address to send you information about any or our special offers or new products that we may think may be of interest to you. If you would rather not receive this information please send an email to and we will remove you from the circulation list.

We will not pass your information on to any third party for the purposes of marketing any other products or services to you.

We may collect and use aggregate information and statistics for the purpose of monitoring website usage in order to help us develop the website and our services and we may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

Our use of cookies

Our website does not make use of cookies
Any future changes to this will appear within this part of our privacy policy

How we protect your information

The internet is not a secure medium. We have however put in place various security measures within our host servers to protect any information submitted to the website. A further security precaution is that we do not take or handle any of your financial details on our website. This is done via Paypal or Sage Pay whose security arrangements are set out in their terms and conditions.

We will keep your information confidential. We will only provide as much or your information to any third parties that we work with to enable them to perform the tasks allocated to them. We will not provide your address or telephone details to any third party.

Sale of the business

If this business is sold or integrated within another business, your details and information may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Updating your details

If any of the information you have provided us changes, for example if you move house or change your email address, please let us know by updating your account or by email to

Requesting a copy of your information

You have a right to ask us to provide you with a copy of your information that we hold, for which we may charge a small fee as outlined in the Data Protection act 1998. You may ask us to correct any inaccuracies in your personal information at no charge.

Your consent

By submitting your information, you consent to the use of that information as set out in this policy. If we change this policy we will post the changes on this page and we may place notices on other pages on the website. Continued use of the service will signify that you agree to such changes.

Owing to the global nature of the internet’s infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to improve the security of your information. By submitting your information you consent to these transfers.

When you give us information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data, including sensitive personal data and to the transfer of their information abroad.